Privacy Policy

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1. Introduction
Echo Pacific (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth).

By using our website www.echopacific.com.au (“Website”), you consent to the practices described in this policy.

2. What Personal Information We Collect
We may collect personal information including:

• Name

• Email address

• Phone number (if provided)

• Any information you provide when contacting us or signing up to our mailing list

We may also collect non-personal information such as browser type, IP address, and website usage data.

3. How We Collect Information
We collect personal information when you:

• Subscribe to our mailing list

• Contact us via forms or email

• Interact with our Website

We may also collect information through cookies and analytics tools.

4. How We Use Your Information
We may use your personal information to:

• Send you updates about tours, events, and ticket releases

• Respond to enquiries

• Improve our Website and services

• Comply with legal obligations

You can unsubscribe from marketing communications at any time using the link provided in emails.

5. Disclosure of Personal Information
We may disclose your personal information to:

• Service providers (e.g. email marketing platforms, website hosting)

• Third-party ticketing platforms where relevant

• Legal or regulatory authorities where required

We do not sell your personal information.

6. Cookies and Analytics
Our Website may use cookies and similar technologies to enhance your experience and collect usage data.

We may use third-party analytics tools (such as Google Analytics) to understand website traffic and usage patterns.

You can disable cookies through your browser settings.

7. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

However, no method of transmission over the internet is completely secure.

8. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us using the details below.

9. Overseas Disclosure
Some of our service providers may store or process data overseas (for example, email marketing or hosting providers). We take reasonable steps to ensure such providers handle your data securely.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: info@echopacific.com.au